QB 2010 Ent: ISW hides some zero-balance accounts but not others

I created a bunch of financial statements with ISW and the hide zero balances feature is not working as I would expect.

Namely, some zero-balance accounts are hidden, but others aren't.  I hate to manually hide rows because the responsibility for maintaining them will get passed around and others are not going to remember to unhide rows.

Thank you for your assistance.