Issues with Online Banking in QB Pro 2009
I just purchased Quickbooks Pro 2009 last week, because I liked the promises of improved online banking. How can you call this improved? The online banking interface is HORRIBLEâ€”it takes me a LOT longer to download and enter my transactions now than it did with 2008. I would go back to 2008 if I could, but I donâ€™t want to have to re-enter my data!
Iâ€™ve been a dedicated QB user since 1998, and this is by far the worst â€œupgradeâ€ Iâ€™ve ever seen. It seems like QB released 2009 without ever really testing it with real people.
Here are just a few of the online banking annoyances Iâ€™ve noted:
First, it closes all my windows going into the Online Banking dialogue.
Then, there are all the yes/no confirmation popups when I start up, and close it down. EVERY TIME. Very annoying.
Actually matching the transactions/entering them is a huge painâ€”the interface elements are terrible, especially the fact that they donâ€™t auto-fill/auto select like elements do in the rest of Quickbooks.
If I need to create a new payee, I have to completely exit out of the whole online banking interface to add themâ€”what a terribly inefficient setup!
Canâ€™t paste into â€œmemoâ€ field when entering splits on online expenses
Screen flashes/reloads a bunch each time you save a new entry
Account name doesnâ€™t auto-fillâ€”arggg!!!
Canâ€™t see register/edit transaction after entering it unless I close everything
First time I click â€œBillableâ€ checkbox it unchecks when entering a split
When I downloaded a statement for one of my credit cards, it wouldnâ€™t associate it with the account. It gave me the choice of associating a new account with this download (which of course I canâ€™t do) and the existing accounts window only showed â€œAdd New.â€ I had to edit my existing account and de-activate the online services for it before it would let me associate it with the download.
When downloading info for a bank account, it said there were no new transactions (but of course there were.) I had to edit my existing bank account and de-activate the online services for it before it would let me associate it with the download and work correctly.
When I downloaded my current bank account transactions, all of the transactions that were already in the register were of course skipped by the online banking toolâ€”but they werenâ€™t marked with the little lightning bolt as being matched.
Intuit, please tell me you're going to improve this horrible interface soon and I don't have to wait another year and spend another couple hundred bucks to get it?