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DTBaby
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11/23/09 6:35am PST
Viewed by asker 11/23/09 7:22am PST

Need Help ASAP for important meeting. Losing money by the minute.

Have a QBB file sent to me from my COO. We both have QB Pro 2009. Trying to upload the file but getting error 6175. How do I get my file??

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11/23/09 7:15am PST

Did you go into QuickBooks, File>Open or Restore>Restore a back up and select the file?  What release do you each have -- hit the F2 key to see.  If he's installed the latest release R9, then you will need to do that before you can open the file.  Also, you can go to www.quickbooks.com/support to search for that error code or google it.

 

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11/23/09 7:22am PST

Yes, that is what I am doing.

 

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11/23/09 7:33am PST

If the COO has the latest release (R9), you need it too.  Check which release you have by hitting the F2 key in QuickBooks.

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Refer to the link below

http://support.quickbooks.intuit.com/support/Search.aspx?q=6175&Collection=KB

 

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