Can not print 940 and 941 reports.
ProSeries : 2008For some reason I can not print my 3rd qtr 940 or 941 report. I am using EasyACCT. Why can't I print this report?
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09/29/09 9:28am PDT
Viewed by asker 10/02/09 1:27pm PDT
Viewed by asker 10/02/09 1:27pm PDT
6 Replies
09/29/09 12:15pm PDT
Can you print the form on your screen? The reason I'm asking this is because I want to know if it is a printing problem or a program not functioning problem.
09/29/09 1:51pm PDT
No it will not let me preview the form either. I used to be able to preview the form but the last 2 qtrs I have not been able to preview the form. I can print my suta report, though.
10/01/09 3:13pm PDT
A couple of questions:
- Are you getting an error message?
- Can you explain exactly what happens when you attempt to print (blank screen, numbers but no lines, etc)
- Can you print the form from another company (you can even try the AAA Sample Company)?
- What is the last year end date for payroll (as displayed in the Company Information screen)?
10/02/09 1:27pm PDT
When I go to click to print, the hour glass acts like it is going to bring the form up but it never does. I finally have to do a CRL-ALT-DLT to end the process for it tells me the program is not responding.
10/15/09 3:08pm PDT
Latest post
I am sorry, I didn't notice your comment. If you can you print the form for other companies, it is data related. Try these steps:
-Run a data file index repair.
-Print a payroll journal for each month in the quarter (one month at a time).
-Attempt to print the 941.
If you are unable to print the 941 for any company it could be a program issue:
-Do a file search for EZPRTSET.DAT and delete the file.
-Return to the program, at the Company Selection screen select File, Print Preferences.
-Click Restore, All Report Categories.
-Try printing
-If the problem persists: Uninstall EasyACCT, keeping all data directories. Reinstall the program.
