Error Building Cache 557

I keep receiving an error message when Proseries 2007 starts up. The program starts up normally with the window that says one moment please and then after a moment, promptly crashes delivering to me the error message: Error Building Cache 557.A quick search on the support page indicates a reinstall easily solves the problem. After many reinstallations, I disagree.Has anybody else come up with this issue and can provide a fix?Btw, I am running Proseries on a 64-bit Vista Business workstation. All the files are stored on a server.

Report Abuse

3 Replies

Eric_Systems

Employee

08/07/08 5:47am PDT

Uninstall ProSeries. Rename the Prowin07 folder and then reinstall the program.

Report Abuse

pogoism9

Contributor

08/12/08 1:42pm PDT

557 Indicates "Could not open shared form data file". What I would suggest is that you have proper permissions to the network share, as well as NTFS permissions set on the shared folder (on the server machine).

In addition, go into the Prowin07/32bit folder on your local hard drive and open the Prowin07.ini file. Look for the following lines:

SharedFormPath=
CommonFilesPath=

Make sure these are pointing to the correct mapped drive and location. They should be the same with the exception of SHRFRM07 on the end of SharedFormPath.

Report Abuse

WinDnDusT

New Member

09/02/08 12:48pm PDT