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02/10/2012 at 03:34PM PST
Emails titled "QuickBooks security notice," "Quickbooks update" or "Tax Information Needed within 30 days" were not sent from Intuit and should be considered harmful. If you ever wonder whether an e-mail from Intuit is real or fake, please refer to the link below.

Thank you

http://security.intuit.com/security-alerts.php
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LubieMama
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11/20/09 1:51pm PST
Viewed by asker 11/30/09 2:57pm PST

Annual Renewal Notice-after leaving another company

US QuickBooks Pro for Windows : 2007

 I left a company. that I had used QB for (including my own business of 10yrs+) Now it's up for renewal. If I renew using my CC on file, how does that work with the subscription number the same for the other company? If they edit CC and contact name etc on their end, the subscription# is same.

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Michelle Long CPA
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11/22/09 8:08am PST

I'd suggest you call Intuit.

Author of the books 'Successful QuickBooks Consulting' http://amzn.to/lJqmb8 and
'How to Start a Home-Based Bookkeeping Business' http://amzn.to/jNk9Bg
www.LongforSuccess.com - my blog, resources, webinars & more

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11/22/09 8:36am PST

I called a number that connected me to an overseas lady that couldn't answer me let alone me understand her.  Is their a number where I could talk to a person I could understand. Since I am the owner of the qb license, I just need to know what happens to the license status of the clinic that I left.  How to go forward

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11/22/09 9:04am PST

Try calling tomorrow during normal business hours (i.e. between 6 am - 6 pm PT.

Author of the books 'Successful QuickBooks Consulting' http://amzn.to/lJqmb8 and
'How to Start a Home-Based Bookkeeping Business' http://amzn.to/jNk9Bg
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11/22/09 9:31am PST

Michelle, thank you, but I did call during business hours on Thursday to 800-446-8848, after first trying Tucson which has helped me in the past, but was told all service calls are overseas now. The 800# is what Tucson gave me. Do you have another number that I could use on Monday.  Thank you again and for being the only one to respond to my question.

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11/22/09 10:05am PST
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Sorry, I don't have another number, but try again and hopefully the next person will be better.  If not, ask to speak to someone else.

Author of the books 'Successful QuickBooks Consulting' http://amzn.to/lJqmb8 and
'How to Start a Home-Based Bookkeeping Business' http://amzn.to/jNk9Bg
www.LongforSuccess.com - my blog, resources, webinars & more

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