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Home   Help for Accountants   Training and Resources   Archive: ProSeries Source Doc Auto-Entry  
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01/26/2012 at 02:08PM PST
We’ve seen a scam e-mail regarding Intuit tax information floating around today. This e-mail was not sent or authorized by Intuit. If you ever wonder whether an e-mail from Intuit is real or fake, please refer to the link below.

Thank you

http://security.intuit.com/security-alerts.php
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02/15/08 7:13pm PST

DMS and Proseries Basic

Silly question but can a tax return be sent as a pdf to DMS from Proseries Basic or is DMS not compatible with Proseries basic?

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Chris_Intuit
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02/16/08 9:14am PST

you could choose the dms pdf printer in proseries basic and it should send over the pdf to dms

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02/22/08 2:25pm PST

When I try to use the DMS PDF printer it does ok doing the filing instrructions, client billk and first form. It then gives an error trying to dxo each subsequent form and I have to cancel iut of it.

Is that a DMS program error?

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02/24/08 10:15pm PST

what is the error message you are getting?

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02/25/08 6:19am PST

"DMS encountered a program error. Trys closing and restarting DMS. If the problem persists, please contact Technical Support."

It then gives me the option to see the Details of the eror which follow:
===================================================
EurekaLog 5.0.5

Application:
-------------------------------------------------------
1.1 Start Date : Mon, 25 Feb 2008 07:15:49 -0600
1.2 Name/Description: Document Management System
1.3 Version Number : 5.0.5.1982
1.4 Parameters : "-Embedding"
1.5 Compilation Date: Fri, 8 Feb 2008 12:45:34 -0600

Exception:
--------------------------------------------------------------------
2.1 Date : Mon, 25 Feb 2008 07:16:00 -0600
2.2 Address: 4002DCC5
2.3 Module : rtl60.bpl
2.4 Type : EFOpenError
2.5 Message: Cannot open file C:ProgramDataIntuitDMSTemp.pdf.

Active Controls:
-------------------------------------
3.1 Form Class : TfrmSaveDocument
3.2 Form Text : Save to Folder
3.3 Control Class: TEdit
3.4 Control Text : 511.pdf

Computer:
---------------------------------------------------------------------
4.1 Name : RAY-PC
4.2 User : Ray
4.3 Total Memory : 2046 Mb
4.4 Free Memory : 1033 Mb
4.5 Total Disk : 220.31 Gb
4.6 Free Disk : 158.53 Gb
4.7 System Up Time: 23 minutes, 15 seconds
4.8 Processor : Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz
4.9 Display Mode : 1440 x 900, 32 bit

Operating System:
----------------------------------
5.1 Type : Microsoft Windows
5.2 Build # : 6000
5.3 Update :
5.4 Language: English

Network:
---------------------------------------------------------------------
6.1 IP Address: 000.000.000.000 - 192.168.001.103 - 000.000.000.000
6.2 Submask : 000.000.000.000 - 255.255.255.000 - 000.000.000.000
6.3 Gateway : 000.000.000.000 - 192.168.001.001 - 000.000.000.000
6.4 DNS 1 : 000.000.000.000 - 172.016.000.001 - 000.000.000.000
6.5 DNS 2 : 000.000.000.000 - 000.000.000.000 - 000.000.000.000
6.6 DHCP : ON - ON - ON

Call Stack Information:
-----------------------------------------------------------------------------------------------
-Address -Module -Unit -Class -Procedure/Method -Line -
-----------------------------------------------------------------------------------------------
- Exception Thread: ID=5264; Priority=0; Class=; [Main] -
-----------------------------------------------------------------------------------------------
-4002DCC5-rtl60.bpl -Classes.pas - -TFileStream - -
-4002DC24-rtl60.bpl -Classes.pas - -TFileStream - -
-4002DC00-rtl60.bpl -Classes.pas - -TFileStream - -
-4002DBE0-rtl60.bpl -Classes.pas - -TFileStream - -
-0100824D-DMSCmnUI.bpl-DocSaveHelper.pas -TSaveDocumentHelper-SaveDocument -41 -
-40107598-vcl60.bpl -Controls.pas -TControl -Perform - -
-401061CA-vcl60.bpl -Controls.pas -TControl -GetTextBuf - -
-010081FC-DMSCmnUI.bpl-DocSaveHelper.pas -TSaveDocumentHelper-SaveDocument -40 -
-0101CA33-DMSCmnUI.bpl-DMSAddDialogUI.pas -TfrmSaveDocument -SaveDocument -189 -
-0101C8EC-DMSCmnUI.bpl-DMSAddDialogUI.pas -TfrmSaveDocument -SaveDocument -165 -
-0101D941-DMSCmnUI.bpl-DMSAddDialogUI.pas -TfrmSaveDocument -actSaveOKExecute -487 -
-4003725F-rtl60.bpl -Classes.pas -TBasicAction -Execute - -
-40037250-rtl60.bpl -Classes.pas -TBasicAction -Execute - -
-400E7170-vcl60.bpl -Actnlist.pas -TContainedAction -Execu

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02/25/08 11:29am PST

2.5 Message: Cannot open file C:ProgramDataIntuitDMSTemp.pdf

When looking at that part of your error message, it looks like one of the pdfs you are sending does not have a full file name. Watch the prompts you get while saving and see if it shows a .pdf instead of say 1040.pdf

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02/25/08 2:01pm PST

That is exactly what it does! When the error occurs, the file name reads .pdf with no form name.

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02/25/08 6:49pm PST

as a workaround, you could print to a third party pdf driver then drag and drop the pdf file into dms (the program itself)

What version of DMS are you currently running?
You can find that out by clicking help then about dms

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