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Organizer printing problems

Lacerte: 2007
01/01/09 2:13pm PST,   Viewed by asker 01/30/09 8:10am PST
Total Views: 950

The "client information" is not printing on page 1 and the "dependent information" is not printing on page 2.Any ideas what I am doing wrong?

 
 
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All Replies:  Answers (1)   Comments (6)
Accountant Community AllStar
 

Comment 

01/01/09 2:15pm PST

Full organizers or condensed?

Those pages are omitted, or printing blank, or something else?

When you go into Organizer Settings, is Client Information set to Force (green check) and Dependents to When Applicable (blue question mark)? If not, how are those set?

Hey, we get sig files now! Cool - I wonder what I'll put here? Ah, I know: RTFM.
 
 
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Comment 

01/01/09 2:26pm PST

Full organizers, printing blank, set to "Force". I see earlier where someone else had the same issue with no resolution.

 
 
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Comment 

01/01/09 2:35pm PST

I have reloaded the software - same result.

 
 
Accountant Community AllStar
 

Comment 

01/01/09 2:35pm PST

Since tech support isn't open today, I'd try rebooting the computer and/or printer. If that fails, the next thing I'd probably try is reinstalling the 2007 organizer release from CD. It may be there's some file you can replace that would fix it, but I don't know which file that is.

Doesn't sound to me like you're doing anything wrong.

Hey, we get sig files now! Cool - I wonder what I'll put here? Ah, I know: RTFM.
 
 
Accountant Community AllStar
 

Comment 

01/01/09 2:36pm PST

Alas, I'm out of suggestions then. Sorry. :(

Hey, we get sig files now! Cool - I wonder what I'll put here? Ah, I know: RTFM.
 
 
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Comment 

01/01/09 3:50pm PST

Shut down, removed the battery, rebooted. Solved the problem - go figure!

Thanks for your efforts.

 
 
Employee
 
Rating 0

Answer

01/06/09 12:17pm PST

Glad to see this was resolved. Thanks to everyone on this thread.

 
 
 
 
 
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