Advice re: angry potential customer
I know this may not be the right area to ask this question, but I couldn't find anything better so I thought I'd try.Last week I injured my foot and have been off of it completely until today. I injured it late Tuesday night and had to cancel Wednesday appointments during the morning. I rescheduled to this week, by priority.Over the weekend it did not get better, and I decided to wait until this morning to see if it felt better and then to decide whether to call the doctor. As soon as I got off the phone with my doctor with my appointment, I called my morning appointment - the same one I had to cancel last week. I called a good two hours in advance, but she wasn't there, so I had to leave a message, asking her to call me to reschedule to tomorrow or the next day at her convenience.Anyway, that is background. She called in a rage while I was at the doctor, an hour and a half after I called her, hollering about unreliability and how I called her half an hour before my appointment and how I wasn't worth being a proadvisor.I tried callling her back when I got back to my home office but she didn't answer. I left her an apologetic message. I wasn't sure what else to do.The gist of my question is this - should I have called her over the weekend outside of business hours like she thought I should or should I have waited until business hours as I did?Maybe it's a dumb question, but I've never had this happen before.
