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Finding lost data after program shuts down
10/19/09 3:40 PM
Total Views: 54
Total Views: 54
The program shut down while I was in a company file and now the account records, employee records, and bank account records appear to be gone. The transaction files are still there for each month.
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Answer
10/20/09 9:04 PM
If your data is stored on a network drive, I strongly recommend rebooting that machine first. Next open the program, return to the company and run a Data File Index Repair. To do so:
- Go to Write-Up, Data File Utilities, Data File Index Repair.
- Click Continue.
- Answer Yes to Rebuild Files.
- Repeat for each affected module (Batch Payroll, Bank Reconciliation, Accounts Receivable, etc.)
