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Home   Help for Accountants   Tax - ProSeries   Tax - ProSeries Community   Tax - ProSeries Professional  
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01/26/2012 at 02:08PM PST
We’ve seen a scam e-mail regarding Intuit tax information floating around today. This e-mail was not sent or authorized by Intuit. If you ever wonder whether an e-mail from Intuit is real or fake, please refer to the link below.

Thank you

http://security.intuit.com/security-alerts.php
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garywwilliamscpa
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11/01/09 8:59am PST
Viewed by asker 11/13/09 12:22pm PST

"Draft" printed on Form 1040X?

ProSeries : 2008

On Form 1040X the word "Draft" is printed (both pages of the form). What is the reason for this. I have updated the program, so I have the most recent updates. If this is a non-approved version of the form, when will the form be approved? 

November 1 seems to be REALLY late in the year for having a non-approved version of the form.

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11/01/09 9:14am PST

Your updates may not have installed. Try installing from the ProSeries website.

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11/01/09 9:55am PST

I tried your suggestion, but there was NO change.  "Draft" still printed on the form.  Any more suggestions?

 

Thanks.

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11/01/09 11:02am PST

go to myproseries.com then login and do the updates and see if that makes a differance

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11/01/09 1:55pm PST

Does NOT seem to help.  I have been searching for an answer online as well as a priority (or case) number for a phone call to tech support, but can not seem to get that either.  I guess I'll have to wait on the phone.

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11/02/09 7:00am PST

Are you "updating" from the web or downloading the entire software? If the updating installation is not working(it did NOT work in March for me) but downloading the entire 1040 program DID work.

If you use Pro Series Basic I might not be able to help you. If you use Turbo Tax I might refuse to help you. All others, watch out! ;-)
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11/02/09 9:36pm PST

Gary, did you get it fixed yet?

If you use Pro Series Basic I might not be able to help you. If you use Turbo Tax I might refuse to help you. All others, watch out! ;-)
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11/03/09 6:43am PST
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Yes,  I called intuit and uninstalled and reinstalled the program from their website.  The reinstall contained all of the updates (which were not installing from the program update mode).  After that the problem was resolved.  Thanks for your help!

 

Gary

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