This discussion has been closed by the moderator.
Invoice is cut in half when saving as a PDF
12/1/08 12:20 PM, Viewed by asker 12/2/08 5:26 PM
Total Views: 375
Total Views: 375
I am trying to save an invoice as a PDF. I go to Print>Save as PDF and it allows me to save the invoice. However, only the top portion of the invoice is saved. The bottom part with the grand total and my customer message is getting cut off. What is happening ? I am using QUickbooks for Mac 2007 and running Tiger. Thanks
Solved!Best Answer - Chosen by the Community
Rating + 10
Helpful Answer
12/2/08 4:57 PM
I assume you're talking about Tiger's Printer Setup Utility, right? Yes, you should be able to find your printer in that utility, but I can't remember how (we're on Leopard and my memory's short).
On Leopard, there's a Print & Fax item under Hardware in System Preferences app/dialog. All of our printer options are there, with our regular laser printer indicated as the default choice. Maybe Tiger's is similar (can't remember, oh, dearrrrr).
On Leopard, there's a Print & Fax item under Hardware in System Preferences app/dialog. All of our printer options are there, with our regular laser printer indicated as the default choice. Maybe Tiger's is similar (can't remember, oh, dearrrrr).
All Replies: Answers (5)
Comments (5)
Rating 0
Answer
12/1/08 6:50 PM
I am using an Epson 220 printer. If I just click the preview button, the preview is also shortened.
Comment
12/1/08 9:13 PM
Has anything changed recently? Were you printing invoices before without a problem?
Rating 0
Answer
12/2/08 2:37 PM
Yes, I was printing invoices without a problem. I recently changed the driver to the Gimp Print so i could print. I deleted the driver and reloaded the one I was using previously before the issue started and now it is still cutting off the bottom of the invoices.
Rating 0
Answer
12/2/08 3:00 PM
Also, the problem seems to be only related to Quickbooks. Other programs are saving PDFs without a problem.
Rating 0
Answer
12/2/08 3:36 PM
Go back to File > Print Setup and re-do each form's print setup to make sure that the correct paper size and feed are selected for each one. Post back to let us know whether that makes any difference.
(BTW, I suggest using the Comment function to add information to your query and saving the Answer function for solutions.)
Ever since Leopard first came out, QB-Mac users have been reporting printing problems with Epson printers on this forum. Hopefully, you'll get a solution that works for you.
Cheers!
Debi
(BTW, I suggest using the Comment function to add information to your query and saving the Answer function for solutions.)
Ever since Leopard first came out, QB-Mac users have been reporting printing problems with Epson printers on this forum. Hopefully, you'll get a solution that works for you.
Cheers!
Debi
Comment
12/2/08 3:44 PM
I already tried the Print > Page Set up and that didn't work either. I'm not on Leopard yet, I'm still on Tiger. This problem has me completely stumped !!!
Comment
12/2/08 3:55 PM
Also I noticed that in the Printer Set Up Utility, the choice of printer is "Adobe PDF." It does not say Epson 2200. Could that be part of the problem?
Rating + 10
Solved!
12/2/08 4:57 PM
I assume you're talking about Tiger's Printer Setup Utility, right? Yes, you should be able to find your printer in that utility, but I can't remember how (we're on Leopard and my memory's short).
On Leopard, there's a Print & Fax item under Hardware in System Preferences app/dialog. All of our printer options are there, with our regular laser printer indicated as the default choice. Maybe Tiger's is similar (can't remember, oh, dearrrrr).
On Leopard, there's a Print & Fax item under Hardware in System Preferences app/dialog. All of our printer options are there, with our regular laser printer indicated as the default choice. Maybe Tiger's is similar (can't remember, oh, dearrrrr).
Comment
12/2/08 5:26 PM
Oh you are the best !!!! I went into System Preferences and looked at the Page Set Up and it was set to Tabloid (because I had been printing on Tabloid paper), not US Letter. I changed it to US Letter and the problem is SOLVED !!!!! Thank you so much for talking me through this one !
Comment
By the way, what happens if you just print to your printer or click the Preview button in the print dialog instead of choosing Print to PDF?