Changing User Names on Sync Manager
How do I change my user name on my sync manager?
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cbc7x-1GGr3QjyacfA8pyY
11/20/09 11:14am PST
1 Reply
Merrin
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Questions answered: 170
Points earned: 259
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12/30/09 9:58am PST
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Hi Safeguard_Distributing,
Are you getting the error 'Incorrect password supplied' after you changed your Intuit Account userID?
If this is the case, click the 'Fix Problem' link and change your userID in the next screen. Please note that you need the latest version of SyncManager(2.5) for this to work. You can get the latest SyncManager (ver. 2.5) through QuickBooks updates.
To find out your Sync Manager version click 'About' link(ver. 2.4) or Help -> About Intuit Sync Manager (ver. 2.5).
To turn on QuickBooks updates, Open QuickBooks, Help -> Update QuickBooks...
Hope this helps.
Thanks
Merrin
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