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karenlisa32
New Member

Cannot open PDF files saved in DMS

8/25/09 5:01 PM
Total Views: 230

I am getting the following message when I try to open a PDF file in DMS: ClassFactory cannot supply request class. Anyone know what to do to fix this? We are on a network and this problem is only on one computer.

 
 
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All Replies:  Answers (1)  
Moderator_Ra...
Employee
 
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Answer

8/28/09 9:58 AM

Knowledge base article 478418 may help you with this situation. 

This article can also be found by going to www.lacertesoftware.com/support and searching for "ClassFactory cannot supply request class" in the Knowledge Base.  I hope this helps.

 
 
 
 
 
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