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cTRu-unqer3QVhacfA8pyY
E-file issues
ProSeries: 2008
04/29/09 2:10pm PDT
Total Views: 908
04/29/09 2:10pm PDT
Total Views: 908
Why can't i e-file tax returns that we had to mail in the extensions and know i try to e-file and i get a error mess can not convert and then i try to open the file and i get a mess. back that says can not find file HELP????????
All Replies: Answers (4)
Comments (1)
Rating + 1
Answer
04/29/09 2:36pm PDT
Filing a paper extension shouldn't have any effect on e-filing now (I've done a few with no problems). What do you mean by you get a mess when you try to open the file?
ACME Professional Tax Service
Rating + 1
Answer
04/29/09 4:15pm PDT
try opening up the returns in question fromthe Home Base Menu and resaving them and the see what happens
I salute all our current Military and our Veterans.
Rating + 1
Answer
04/30/09 7:38am PDT
Make sure that the only extension info is on the 4868, nothing on the "efile extension" portion of the info worksheet, since it was not efiled.
If you like my answer, please thank me, and then go help someone else.
Rating 0
Answer
07/22/09 6:07pm PDT
Accountant Man is correct that nothing should be on the "e-file" extension portion of the worksheet
I salute all our current Military and our Veterans.
Comment
Sorry, I read your question again and saw the "mess" you were referring to. I am assuming you have tried the basic fixes of dowloading any updates and rebooting your computer? Can you get into any files that you have already e-filed?