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E-file issues
ProSeries: 2008
4/29/09 2:10 PM
Total Views: 863
4/29/09 2:10 PM
Total Views: 863
Why can't i e-file tax returns that we had to mail in the extensions and know i try to e-file and i get a error mess can not convert and then i try to open the file and i get a mess. back that says can not find file HELP????????
All Replies: Answers (4)
Comments (1)
Rating + 1
Answer
4/29/09 2:36 PM
Filing a paper extension shouldn't have any effect on e-filing now (I've done a few with no problems). What do you mean by you get a mess when you try to open the file?
In God we trust - all others pay cash
Rating + 1
Answer
4/29/09 4:15 PM
try opening up the returns in question fromthe Home Base Menu and resaving them and the see what happens
I salute all our current Military and our Veterans. Remember our Veterans and those who now serve on Nov 11
Rating + 1
Answer
4/30/09 7:38 AM
Make sure that the only extension info is on the 4868, nothing on the "efile extension" portion of the info worksheet, since it was not efiled.
You have now entered... the Twilight Zone.
Rating 0
Answer
7/22/09 6:07 PM
Accountant Man is correct that nothing should be on the "e-file" extension portion of the worksheet
I salute all our current Military and our Veterans. Remember our Veterans and those who now serve on Nov 11
Comment
Sorry, I read your question again and saw the "mess" you were referring to. I am assuming you have tried the basic fixes of dowloading any updates and rebooting your computer? Can you get into any files that you have already e-filed?