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Why am I unable to open statement writer; I get fatal error

QuickBooks Premier: 2010: Accountant
10/27/09 5:19 AM
Total Views: 59

Intuit statemt writer: I try to open, and get to where excel opens and then get message "fatal error". suggested reinstalling qb's, which I have done. using qb 2010 and excel 07

 
 
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11/4/09 6:33 AM

Go to www.quickbooks.com/support and search for a knowledgebase article there.  I had to delete the iswruntime.dat file and let it re-create it.

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Michelle L. Long, CPA, MBA
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http://www.LongforSuccess.com
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