Clicking “Reconcile Now†makes QuickBooks 2009 immediately shut down.
When I am reconciling my back account, and right after I click on “Reconcile Now”, QuickBooks 2009 immediately shuts down. Is there a fix or patch for this?
1
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c96ptiMaOr3PKzacfA8pyY
09/02/09 2:54pm PDT
Viewed by asker 09/11/09 3:41pm PDT
Viewed by asker 09/11/09 3:41pm PDT
5 Replies
RileyDMc
Questions asked: 6
Questions answered: 81
Points earned: 156
Questions answered: 81
Points earned: 156
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09/03/09 7:13pm PDT
Riley, thanks for your response! I get the result: "QuickBooks detected no problems with your data."
What's next please?
RileyDMc
Questions asked: 6
Questions answered: 81
Points earned: 156
Questions answered: 81
Points earned: 156
Certified ProAdvisor
Certified ProAdvisors have successfully completed an extensive and rigorous QuickBooks certification program.
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09/11/09 2:54pm PDT
OK, try this. Go to the homepage. F2 then F3. Click the Open File tab. Scroll down to QBWIN.LOG. Click on it then on Open File. Copy and paste it here.
09/11/09 3:41pm PDT
QBWINDLL.c (308) : MESSAGE: Fri Sep 11 17:35:12 LVL_ERROR--Returning NULL QBWinInstance Handle
QBWINDLL.c (308) : MESSAGE: Fri Sep 11 17:35:12 LVL_ERROR--Returning NULL QBWinInstance Handle
QBWINDLL.c (308) : MESSAGE: Fri Sep 11 17:35:12 LVL_ERROR--Returning NULL QBWinInstance Handle
QBWINDLL.c (308) : MESSAGE: Fri Sep 11 17:35:12 LVL_ERROR--Returning NULL QBWinInstance Handle
QBWINDLL.c (116) : CHECKPOINT: Fri Sep 11 17:35:12 CQBWinApp::InitInstance -- Initializing QBWinInstance Handle
QBWINDLL.c (147) : CHECKPOINT: Fri Sep 11 17:35:12 CQBWinApp::InitInstance completed
QBW.c (235) : CHECKPOINT: Fri Sep 11 17:35:12 CQuickBooksApp::InitInstance Initializing Quickbooks (AfxOLE)
QBW.c (239) : CHECKPOINT: Fri Sep 11 17:35:12 Operations Started
QBW.c (445) : CHECKPOINT: Fri Sep 11 17:35:12 Calling MauiMain for further initialization
LicenseUtility.cpp (1013) : CHECKPOINT: Fri Sep 11 17:35:12 Initializing QBLicense Adapter for version 19 and flavor pro, which will initialize .NET EC if in Handshake Mode
DBManager.cpp (4149) : CHECKPOINT: Fri Sep 11 17:35:13 Database Server cache size = 128M
DBManager.cpp (4151) : CHECKPOINT: Fri Sep 11 17:35:13 Database Server initial cache size = 64M
DBManager.cpp (3960) : CHECKPOINT: Fri Sep 11 17:35:13 Database Server starting. Startup String = C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgr.exe -n QB_ReadOnly_engine_19 -qs -gd ALL -gk all -gp 4096 -gu all -ch 16M -ti 0 -c 4M -x none -qi -qw -tl 120 -oe C:\DOCUME~1\ALLUSE~1\APPLIC~1\Intuit\QUICKB~2\DBSTAR~1.LOG -r
IDBFileMgr.cpp (576) : CHECKPOINT: Fri Sep 11 17:35:13 MetaData connection string : CON=MetaDataDump\192.168.1.103mta;*****************;****************;DBF=C:\QuickBooks\pc_devel.qbw;ServerName=QB_ReadOnly_engine_19;APP=192.168.1.103mta;DBN=a336850bcc8b458ea92b92fec876c1c8
QBW.c (452) : CHECKPOINT: Fri Sep 11 17:35:14 MauiMain finished successfully
QBW.c (636) : CHECKPOINT: Fri Sep 11 17:35:14 Initializing Add-Ins
QBW.c (473) : CHECKPOINT: Fri Sep 11 17:35:14 Initializing COM-dependent components
QBW.c (500) : CHECKPOINT: Fri Sep 11 17:35:14 CQuickBooksApp::InitInstance exiting
QBW.c (570) : CHECKPOINT: Fri Sep 11 17:35:14 QuickBooksApp::Run
load.c (2243) : CHECKPOINT: Fri Sep 11 17:35:14 InitSystem
DBManager.cpp (4149) : CHECKPOINT: Fri Sep 11 17:35:14 Database Server cache size = 128M
DBManager.cpp (4151) : CHECKPOINT: Fri Sep 11 17:35:14 Database Server initial cache size = 64M
DBManager.cpp (3960) : CHECKPOINT: Fri Sep 11 17:35:14 Database Server starting. Startup String = C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgr.exe -n QB_data_engine_19 -qs -gd ALL -gk all -gp 4096 -gu all -ch 128M -ti 0 -c 64M -x none -qi -qw -tl 120 -oe C:\DOCUME~1\ALLUSE~1\APPLIC~1\Intuit\QUICKB~2\DBSTAR~1.LOG
load.c (10251) : CHECKPOINT: Fri Sep 11 17:35:14 In not hosting mode, opening in single user mode - no hosting change needed.
load.c (2383) : CHECKPOINT: Fri Sep 11 17:35:14 InitSystem Check file location and move
load.c (2456) : CHECKPOINT: Fri Sep 11 17:35:14 InitSystem Open DB Session[4]
ConnPool.cpp (989) : MESSAGE: Fri Sep 11 17:35:20 LVL_ERROR--Connection Error:Invalid user ID or password
ConnPool.cpp (1511) : MESSAGE: Fri Sep 11 17:35:20 LVL_ERROR--Connection String:CON=QBConnectionPool-Probe-QB_data_engine_19; ;DBF=C:\QuickBooks\pc_devel.qbw;ENG=QB_data_engine_19;DBN=ea9c6bb8ce80412db6f77377893425b8
ConnPool.cpp (1480) : MESSAGE: Fri Sep 11 17:35:20 LVL_ERROR--DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 994 from function:'DBMgr::DBConnPool::init'
SADMTransaction.cpp (70) : CHECKPOINT: Fri Sep 11 17:35:20 Failed at m_pFileMgr->GetConnection in SADMTransaction::SADMTransaction
formwin.c (2506) : CHECKPOINT: Fri Sep 11 17:35:20 Creating form: formID=15940, itID=0
formmgr.c (603) : CHECKPOINT: Fri Sep 11 17:35:20 Creating a MODAL form: formID=15940, itID=0
load.c (8661) : CHECKPOINT: Fri Sep 11 17:35:24 Max users is the default for Basic/Pro and the value is = 5
DBManager.cpp (4715) : CHECKPOINT: Fri Sep 11 17:35:25 DBServerVersionNeeded:10.0.1.3712, MinEBFServerBuildNeeded:3712, CurrentDBServerVersion:10.0.1.3712
FileMgr.cpp (423) : CHECKPOINT: Fri Sep 11 17:35:25 Company file C:\QuickBooks\pc_devel.qbw is open using database server:QB_data_engine_19.
load.c (2464) : CHECKPOINT: Fri Sep 11 17:35:25 InitSystem Open DB Session[4] Succeeded
QBPRINT.c (2566) : CHECKPOINT: Fri Sep 11 17:35:25 Detecting if Terminal Service is running.
PermissionManager.cpp (4207) : CHECKPOINT: Fri Sep 11 17:35:26 A new permission context is added for QuickBooks
load.c (3813) : CHECKPOINT: Fri Sep 11 17:35:26 InitSystem: Open System
load.c (3821) : CHECKPOINT: Fri Sep 11 17:35:26 InitSystem: Open System succeeded
load.c (4162) : CHECKPOINT: Fri Sep 11 17:35:26 InitSystem: successful completion
CPSUtil.c (1609) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer starting: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\CPS.DAT
PayComponentUpdater.cpp (1421) : CHECKPOINT: Fri Sep 11 17:35:27 Read 45 bytes from the sections in the C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\CPS.DAT file
PayComponentUpdater.cpp (1355) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer ending: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\CPS.DAT
CPSUtil.c (1609) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer starting: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\CPS.DAT
PayComponentUpdater.cpp (1421) : CHECKPOINT: Fri Sep 11 17:35:27 Read 45 bytes from the sections in the C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\CPS.DAT file
PayComponentUpdater.cpp (1355) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer ending: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\CPS.DAT
CPSUtil.c (1609) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer starting: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\UPS.DAT
PayComponentUpdater.cpp (1421) : CHECKPOINT: Fri Sep 11 17:35:27 Read 87 bytes from the sections in the C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\UPS.DAT file
PayComponentUpdater.cpp (1355) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer ending: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\UPS.DAT
CPSUtil.c (1609) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer starting: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\UPS.DAT
PayComponentUpdater.cpp (1421) : CHECKPOINT: Fri Sep 11 17:35:27 Read 113 bytes from the sections in the C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\UPS.DAT file
PayComponentUpdater.cpp (977) : CHECKPOINT: Fri Sep 11 17:35:27 Detailed file group: DetailedFileGroup-UPS-OLD found in C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\UPS.DAT
PayComponentUpdater.cpp (380) : CHECKPOINT: Fri Sep 11 17:35:27 Checking dependency: DetailedFileGroup-PPE, min: 4, max: 9
PayComponentUpdater.cpp (1031) : CHECKPOINT: Fri Sep 11 17:35:27 File Group Dependency not satisfied.
PayComponentUpdater.cpp (1355) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer ending: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\UPS.DAT
TaxTableUpdater.cpp (103) : CHECKPOINT: Fri Sep 11 17:35:27 Tax TableInstaller starting: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\TaxTable.DAT
PayComponentUpdater.cpp (1421) : CHECKPOINT: Fri Sep 11 17:35:27 Read 44 bytes from the sections in the C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\TaxTable.DAT file
PayComponentUpdater.cpp (1355) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer ending: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\TaxTable.DAT
TaxTableUpdater.cpp (103) : CHECKPOINT: Fri Sep 11 17:35:27 Tax TableInstaller starting: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\TaxTable.DAT
PayComponentUpdater.cpp (1421) : CHECKPOINT: Fri Sep 11 17:35:27 Read 44 bytes from the sections in the C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\TaxTable.DAT file
PayComponentUpdater.cpp (1355) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer ending: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\TaxTable.DAT
FilePayUpdater.cpp (517) : CHECKPOINT: Fri Sep 11 17:35:27 File and Pay Installer starting: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\FilePay.dat
PayComponentUpdater.cpp (1421) : CHECKPOINT: Fri Sep 11 17:35:27 Read 48 bytes from the sections in the C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\FilePay.dat file
PayComponentUpdater.cpp (1355) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer ending: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\PATCHSTAGING\FilePay.dat
FilePayUpdater.cpp (517) : CHECKPOINT: Fri Sep 11 17:35:27 File and Pay Installer starting: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\FilePay.dat
PayComponentUpdater.cpp (1421) : CHECKPOINT: Fri Sep 11 17:35:27 Read 48 bytes from the sections in the C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\FilePay.dat file
PayComponentUpdater.cpp (1355) : CHECKPOINT: Fri Sep 11 17:35:27 QB-CPS Installer ending: C:\Program Files\Intuit\QuickBooks 2007\Components\Payroll\STAGING19\FilePay.dat
CSimpleMapiSession.cpp (285) : MESSAGE: Fri Sep 11 17:35:29 LVL_ERROR--An attempt to LogOff without a logon.
formwin.c (2506) : CHECKPOINT: Fri Sep 11 17:35:30 Creating form: formID=2551, itID=1
formwin.c (2506) : CHECKPOINT: Fri Sep 11 17:35:36 Creating form: formID=7000, itID=2
formmgr.c (603) : CHECKPOINT: Fri Sep 11 17:35:36 Creating a MODAL form: formID=7000, itID=1
RileyDMc
Questions asked: 6
Questions answered: 81
Points earned: 156
Questions answered: 81
Points earned: 156
Certified ProAdvisor
Certified ProAdvisors have successfully completed an extensive and rigorous QuickBooks certification program.
ProAdvisor
Members of the QuickBooks ProAdvisor Program
09/14/09 3:08pm PDT
Latest post
If the answer's in there, I don't see it. Maybe an Advanced PA or Intuit host will come along with an answer. What does customer support say? In the meantime try this-at the home page, hit F2. About halfway down you'll see 'DB file fragments if the number is over 12 or so, defrag the entire disk. Also, make a portable file backup then reopen it.
