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02/10/2012 at 03:34PM PST
Emails titled "QuickBooks security notice," "Quickbooks update" or "Tax Information Needed within 30 days" were not sent from Intuit and should be considered harmful. If you ever wonder whether an e-mail from Intuit is real or fake, please refer to the link below.

Thank you

http://security.intuit.com/security-alerts.php
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BrockH
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BrockH
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10/13/09 10:25am PDT
Viewed by asker 10/16/09 10:46am PDT

Using the "sync now" button from a users workstation

How can I setup WMES so that the users can use the "sync now" button from their workstations? For processing counter sales we don't want to sit around and wait for everything to sync up while the cusomter is standing around waiting. I reduced the update interval to 2 minutes which is the shortest span I can do without causing problems. Every workstation has Quickbooks as well as Quickbooks web connector installed. I was told that if QBWC is installed on the workstation that the sync now button works...but how do I link each QBWC to our WMES account?

Right now, any workstation that clicks "sync now" in WMES just gets an error message. The only system "sync now" works on is the server...which nobody even uses.

I need to get some of these issues straightened out - I'm becoming extremely frustrated. Tech support isn't returning my calls and a lot of threads from people that have the same questions as me are going unanswered. We're paying customers who have committed to using WMES but this whole process has been a nightmare. I would really appreciate any help I can get!

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LeeBert
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10/15/09 4:27pm PDT

Hi,

I dont know the answer to the Sync Now for your environment, but will research it as soon as I can.

Lee Bertrand
Warehouse Management ES Consultant
Lee Bertrand & Associates, LLC
lbertrandassociates.com
 

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10/15/09 4:57pm PDT

Hi again,

Have you tried doing a sync directly in WC manually (Update Selected instead of auto mode) from a workstation that has WC installed locally?

Lee Bertrand
Warehouse Management ES Consultant
Lee Bertrand & Associates, LLC
lbertrandassociates.com
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10/16/09 10:46am PDT

Thank you for your response. That is my issue - how do I link multiple WC installations to the same WMES account? "Update selected" works fine from WC on the server...but there is nothing associated with WC on all of the other workstations.

On every workstation, when you open up QuickBooks Web Connector, it simply says, "No application currently registered with QuickBooks Web Connector. Use the add button if you would like to add an application" - how do I add the application to every workstation?

 

 

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10/26/09 8:54am PDT

Hi,

I am working with Intuit on this and they are in the process of running some tests to see if this is workable.

Lee Bertrand
Warehouse Management ES Consultant
Lee Bertrand & Associates, LLC
lbertrandassociates.com
 

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11/12/09 4:20pm PST
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Hi,

I finally did get an answer on this although it's not the answer you are looking for. The Tier 3 Intuit support guys ran some tests on this and it is not possible to run WC on your server and also locally on workstations without significant issues. WC will not handle multiple syncs occurring at the same time without terminating (ie. someone syncs from a workstation at the same the the server is doing a sync.).  Sorry, that pretty much makes the Sync Now button worthless in your environment.

Lee Bertrand
Warehouse Management ES Consultant
Lee Bertrand & Associates, LLC
lbertrandassociates.com
 

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