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LeoW

New Member

04/04/09 3:13pm PDT
Viewed by asker 05/19/09 5:58am PDT

Quicbooks for Mac 2009 issues

US QuickBooks for Macintosh : 2009

I run Quickbooks for Mac 2009 on a wireless Leopard server connected with 3 mini macs. I experiencing the following problem.
Every time a try to open my Quickbooks data file from the server it take me a lot of time (5 till 7) minutes.
When a run set the data file on one of the mini mac and run the data file it runs without any problem.
Can anybody help out with this problem.
One other problem I experiencing is that I cannot condense data.
I have try this to see what happened with the performance of opening a data file from the server but it didnâ€™t help.
Hope somebody can help.
Leo Werleman

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5 Replies

gxnprvby

Allstar

04/04/09 4:23pm PDT

1. I presume you are not trying to open the QB data file with more than one remote computer at a time.

2. Have you verified that you have good performance from the server overall? Do any other files or programs have trouble?

3. Is the QB2009 program on the Mini? You should not try to run the actual program over the network. With the program installed on each Mini, it will run locally and fetch the data file via the network.

QB2009, MacOS X 10.6.6

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Debi Calvet

Allstar

04/04/09 9:10pm PDT

Leo, what happens when you try to condense the data?

Debi Calvet, former business owner & long-time QuickBooks for Mac user
Please remember: This is a user-to-user forum—not QuickBooks Technical Support.

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LeoW

New Member

04/05/09 10:05am PDT

Hi gxnprvby,

Thanks for information.

1. I am not trying to open the QB data file with more than one remote computer at a time. I know that it is not a multi-user version. I only open one at a time. Close it and then open it on an other Mac mini.

2. Yes I have good performance from the server. No other files or programs do not have this trouble.

3. Yes the Quickbooks is on each mini and runs locally and fetch the data file via the network.

Leo Werleman

Hi Debi Calvet,

Nothing happens when I condense the data. It remain the same as of I didn't do nothing.

Leo Werleman

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jfisher

Employee

04/05/09 12:11pm PDT

Leo, to address your Condense problem: there is an issue in the R5 release where the condense utility does not complete. So nothing *really* has been condensed.

For future reference, in order for a condense to be effective transactions must meet a pretty strict set of criteria. For instance, anything marked "to be Printed" won't be condensed. Transactions containing inventory won't be condensed. Payments made by your customer must be deposited AND that account fully reconciled on your condense date. Read your in-product Help for more detail.

If you bring a question to this forum, please also try to leave an answer for someone else.

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LeoW

New Member

04/05/09 12:19pm PDT