Frequently Asked Questions

Why does QuickBooks print my check copies out of order when I choose to print more than one copy at a time and why does it print in reverse order?

The option to collate copies has been selected in the printer driver. When this option is selected, the printer will print a complete set of pages in a document followed by another complete set. For example: one copy of page 1, page 2, and page 3; followed by another copy of page 1, page 2 and page 3. QuickBooks considers each check a complete document.

When collate is turned on, three checks printed with two copies will print in the following order: Check #1, Check #2, Check #3, Copy #1, Copy #2,Copy #3.

If collate is turned off, that same set of checks will print out in this order: Check #1, Copy #1, Check #2, Copy #2, Check #3, Copy #3.

To resolve this issue:

1. In your data file select File>Printer Setup.

2. Select Check/PayCheck from the Form Name drop-down list.

3 Make sure that the correct Printer name and Printer type are selected for your printer, and then click Options.

4. Locate the Collate option and change as necessary.

Note: Because different drivers have different options, please consult your printer manual or the printer manufacturer's technical support options for more help.

What if pages or checks are printing in reverse order?

Some printers default to printing pages in reverse order, printing the last page first. The same thing will happens with your checks when using these types of printers.To resolve this issue, open the Properties of the printer driver used as the default printer. Look for an option that determines whether the first or last page prints first.

How do I print partial page checks when using Standard or Wallet Style checks?

Important: These instructions assume you've already set up your check printing options (logo, address, fonts, etc.) the first time you printed checks from QuickBooks. The following covers only the specific steps you need for printing a partial page of one or two checks.

1. Select Print from a check to open the Print Checks window.

2. On the setting tab, locate the Check Style section and select either Standard or Wallet to display a Checks on 1st page section.

3. In the Checks on 1st Page section, type 1 or 2 for the number of checks on your partial page.

4. Click the Partial Page tab and select the orientation for your check

5. Place your check into the printer the same way you feed in an envelope and Click Print.

If there's a problem while printing your checks, press Esc to cancel the printing process.

What type of check stock can I use?

If you are printing checks, you must order checks from Intuit that contain preprinted account and check numbers, as QuickBooks can't print either of these. QuickBooks can only fill in the actual payment information.You can't print checks on blank check stock or plain paper.

Why does a form in which I selected the "To be printed" checkbox continue to appear in the "Select [Form] to Print" window even after I printed it?

The form does not have a document number assigned to it, preventing the proper updating of the "To be printed" list. As a result, the form continues to appear in the Select [Form] to Print window. In addition, other forms that were marked as "To be printed" may also continue to appear in the window even though they have been printed.This issue affects invoice, sales receipt, estimate, credit memo,and purchase order forms.

To resolve this issue:

1. Find and open the numberless form in QuickBooks by selecting the appropriate function from the Customer, Vendor or Employee Center

2. Clicking the Previous button until the form is located and open.

3. You can:

a) Clear the To be printed checkbox,

b) Enter an inconspicuous character in the # field

4. Click Save & Close.

I'm getting an error when trying to install the QuickBooks PDF converter - what does it mean?

Here [ http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1... ] is the Knowledge Base article that explains all of the error codes.

In QB Enterprise solutions, in single user mode you can switch preferences by unclicking the "save before printing" feature. You'll find it under "Company Preferences"...General". However, if you are using the QB "billing solutions" which allows your customers to pay online, you must unclick the box at the bottom of the document which says "allow online payment". If the online payment feature is activated, you cannot print without saving first no matter what your preference setting is. I hope this helped.

Thanks to icecolady for this very helpful solution! Works great in QuickBooks Pro and Premier too!

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