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01/26/2012 at 02:08PM PST
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11/30/08 5:00pm PST
Viewed by asker 12/01/08 7:13am PST

Synching my customers into Mac Address Book.

Has anybody been able to do it? I have tried a gazillion times and it does not work for me...any suggestions, work arounds?

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What problem are you having? Does it give you an error message. Is it not doing anything? Any error messages?

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Only a few of my customers are showing up in my address book and even those are not complete. Are you able to sync customers?

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Mine works fine. Do this.

1 - Disable the sync feature in QB and exit QB

2 - Select the QB group in the OSX Address Book then select File/Export/Export Group Vcard. This will make a backup file of your contacts in that QB group. Double check that the file actually got created

3 - Delete your QB group of contacts from the the Address book and exit

4 - Enable the sync in QB again and exit QB. At this moment QB should attempt to sync everything again.

5 - Check to see if the QB contact group got recreated and if the contacts are there

Let us know what happens.

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