Clients appearing in Homebase
How do I get all of my clients to appear in the HomeBase View after having to reinstall ProSeries. I would like to print labels, but after I had to reinstall, there are no clients in my homebase.
1
525
b1EdeFYHGr3QjyacfA8pyY
5 Replies
Mt Juliet CPA
Questions asked: 61
Questions answered: 13173
Points earned: 28390
Questions answered: 13173
Points earned: 28390
Accountant Community AllStar
Advisory council of Accountant community power users.
11/05/09 9:21am PST
Go to "File" then go to "Client File Maintenance" then "Restore" then select the type. Set the Source Directory at the top as 08Data from your Drive. Make sure the data is targeted as 08 Data. If this works marked solved so I will know it works
I salute all our current Military and our Veterans.
IRMN
Questions asked: 41
Questions answered: 14579
Points earned: 46299
Questions answered: 14579
Points earned: 46299
Accountant Community AllStar
Advisory council of Accountant community power users.
11/05/09 9:51am PST
Click on the homebase tab. Go to database maintenance. If not already highlighted, click on 08Data and hit ok. Click on Fix it.
Wile's special this week - get a free anvil with every return prepared.
Mt Juliet CPA
Questions asked: 61
Questions answered: 13173
Points earned: 28390
Questions answered: 13173
Points earned: 28390
Accountant Community AllStar
Advisory council of Accountant community power users.
11/05/09 9:55am PST
I tested the Client File Maintenance and it worked for 2003 that I tested it on
I salute all our current Military and our Veterans.
IRMN
Questions asked: 41
Questions answered: 14579
Points earned: 46299
Questions answered: 14579
Points earned: 46299
Accountant Community AllStar
Advisory council of Accountant community power users.
11/05/09 11:26am PST
MJ - I updated computers in our office recently and was in the same boat as Pentadad. I didn't have any luck when I tried your method, but the datatbase maintenance did work for me.
Wile's special this week - get a free anvil with every return prepared.
11/06/09 8:51pm PST
Latest post
Actually, both of those will work, but for different circumstances.
Database Maintenance usually will work if you uninstalled, and then reinstalled right over the top of the old folders.
and Client file maintenance>restore would work if your data directory is in a different place, or if you're bringing them back from a back up.
So, there you go guys. you're both right...
