I had a deposit for accounts receivable that I wongly applied to a customer. Now that customer is showing a credit that is not right. I have changed it in the check register but the customer is still showing the credit. How do I remove the credit?
You need to go back to where you received the payment and look there. I don't think you can just change your check register to fix this. You need to go back to the very beginning and receive the payment to the correct customer.
Have you already made the deposit? The deposit might have to be deleted and reentered depending on how you end up making this change. Start back when the payment was received and how it was entered.
The solution I found is that I had the deposit listed as a accounts receivable transaction. That was wrong. I changed the deposit to a Partner Equity transaction. That fixed it and the reports are right now.
