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Invoice problem when printing

11/25/08 3:52 PM,   Viewed by asker 11/27/08 8:51 AM
Total Views: 396

Hello, i am making my invoice on QuickBook 2009 with 2 different taxes (5% and 7.5%)

The invoice is looking good until i print it.

Exemple

an invoice of 100$

5% = 105$

7.5% (on top of the 5%) = 112,87

Right?

Wen i print i get

GST asd 5,00% 5,00T

Provincial Sales Tax 7,50000% 7,88000

Total $112,88000!!!!

I cant get rid of the zero!

Is there a rounding thing i don't get?

 
 
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All Replies:  Answers (5)   Comments (2)
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Answer

11/25/08 4:22 PM

Do you have your currency set up correctly in your Mac's System Preferences (International > Formats)?

Debi Calvet
Long-time QuickBooks for Mac user
Former business owner
NOTE: This is a user-to-user forum and not official Technical Support.
 
 
 
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11/25/08 5:46 PM

Actualy yes everything look's fine!

Realy strange, only happen when i print or preview the invoice

 
 
 
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11/25/08 6:17 PM

In your Mac's System Preferences, what currency setting did you choose?

Debi Calvet
Long-time QuickBooks for Mac user
Former business owner
NOTE: This is a user-to-user forum and not official Technical Support.
 
 
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11/26/08 6:33 AM

It is set to Canada

Also, it may not be of importance but i item- taxes i put 7.5% and after i close the application it is not saving and always reverting to 7%

Bugging me :)

 
 
 
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11/26/08 2:55 PM

More suggestions:

1. Make sure that your QB 2009 for Mac fully updated and not a trial version. The current update version is R3.

2. Make sure that you carefully followed all of the instructions in the QB 2009 for Mac Help documentation article "Using QuickBooks in Canada." (Forgive me for asking, but I'm grasping at straws here!)

3. Maybe you need to create a brand-new invoice template (not a copy of an old or existing one) in Layout Designer.

4. Do some troubleshooting: a) trash all QB preferences you find inside the Preferences folder that's housed in your user (Home) Library folder; b) verify the data file and, if problems are reported, rebuild it.

5. Sorry to belabor the System Preferences under International: Format, but are both the country (region) and the currency choice correct? Make sure that every section on that tab is right.

Post back to indicate whether any of this helped or did not help.

Cheers!

Debi

Debi Calvet
Long-time QuickBooks for Mac user
Former business owner
NOTE: This is a user-to-user forum and not official Technical Support.
 
 
 
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11/27/08 8:48 AM

You know what, i called Intuit and they told me that the version for the Mac is only fo US.

They don't make a Canadian version.

I have migrated to VMWare and will do it there

Thank you for the help!

 
 
 
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Comment 

11/27/08 12:45 PM

srivard, did you speak to the Intuit in Canada? If so, they might have given you incomplete information.

QuickBooks 2009 for Macintosh (which is a U.S. Intuit product) does provide information for Canada users right in the application's own Help documentation. That leads me to believe that QB 2009 for Mac can indeed be used by Canada businesses using Canadian dollars as currency.

As I mentioned above, the section of the Help documentation is named "Using QuickBooks in Canada."

Debi

Debi Calvet
Long-time QuickBooks for Mac user
Former business owner
NOTE: This is a user-to-user forum and not official Technical Support.
 
 
 
 
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