upgrade to Quickbooks pro 2009 for free (if you bought 2008 within 60 days)
Has anyone just bought pro 2008 and tried to get upgraded to 2009 for free?
You might want to try.. =)
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10/06/08 9:52am PDT
Viewed by asker 10/23/08 5:06am PDT
Viewed by asker 10/23/08 5:06am PDT
3 Replies
QBooksConsulting
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10/19/08 6:46pm PDT
There is no problem upgrading for free to QB 2009 if QB 2008 is purchased within last 60 days. You can get a download for free. If you need the re-installation Cd, you can get it for something like $15.
Regards,
Oleg Bekker
Intuit Solution Provider | Retail Solution Provider | Certified QuickBooks ProAdvisor
A+ QBooks Consulting, LLC
(800) 609-0788
https://qbdeal.com/quickbooks-...
Intuit Solution Provider | Retail Solution Provider | Certified QuickBooks ProAdvisor
A+ QBooks Consulting, LLC
(800) 609-0788
https://qbdeal.com/quickbooks-...
10/23/08 5:06am PDT
I did this before I submitted my question. When I talked with the intuit staff, I had to spend about an hour on the phone, talk to a supervisor, explain that i was within the time frame to send 2008 back for a full refund, and then convince him to upgrade me to 2009 without charging me the 'processing fees'.
It was not a fast, easy, or simple fix. But, it was possible. My experience may have been atypical, but I do not think so. The reason for this post was to ascertain the level of customer satisfaction of others in my position - without generating undue bias against their particular circumstance. I have been rather nonplussed by their support to date.
Why am I stating this now? There were so few posts regarding this issue, that it seems the feedback I was seeking will not be forthcoming.
10/25/08 12:41pm PDT
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I recently purchased QB 2008 for a not -for -profit organization. Would there be any real advantage for me to upgrade to 2009?
