Bills Paid are changed to unpaid
Total Views: 586
I had moved paid bills to a different accounts payable account recently set up, they became unpaid when I did this, how do I make them paid affecting the accounts payable but not the bank account.
Answer
You 'unlinked' the bill payment from the bill.
To complete this circle, you need to go to the bill payment checks themselves and check on the bill that is there waiting to be 'paid'.
If this answers your question, please mark this post as 'solved'. Otherwise, submit a comment for clarification.
Laura D
See my profile at:
*******************
Cents-able Bookkeeping, LLC
www.centsablebookkeeping.com
*******************
Answer
LauraD -- thanks for responding, so I go to the actual check or payment method and open that and then check the bill. I can't seem to find where that is. And some of the checks when I open them the area is not available to check?
Answer
Somehow you have to find the bill payment checks for these. . .you can search in the find window (ctl-f), or run a report by the vendor name. .. or, create a vendor balance detail report with an open balance column. . .
Or, go to Pay Bills. .. select the bill . . and there should be a credit to apply.
If this answers your question, please mark this post as 'solved'. Otherwise, submit a comment for clarification.
Laura D
See my profile at:
*******************
Cents-able Bookkeeping, LLC
www.centsablebookkeeping.com
*******************
Answer
Has not been resolved, any further ideas? There are no credits?
Answer
Because you say you moved them to a new accounts payable account, I suspect that your problem lies in the fact that when you open those old checks, QB will not give you the proper bills because you actually changed the vendor to which they needed to be paid. I think to solve your issue, you should go to those checks and change the vendor paid to the new vendor that you moved the bills to. Then, it will give you the option to select the checks to pay. If this answers your question, let me know!
Answer
Thank you. I actually ended up calling support and the only solution we could come up with was the delete the payment associated with the bill and then repay the bill and re-reconcile the bank accounts. Not what we wanted to do, but seems to be the only solution at this point. I believe this was the answer in another post that I looked at, but was trying to avoid having to reconcile bank accounts again. Thanks for all your help
