Growing my business

My current focus is on clients who are interested in starting and growing small and mid-sized businesses. I am certified in providing consultation related to sustainability initiatives through the evaluation, recognition and certification of green business processes, systems, policies and procedures.

My past experience includes twenty-plus years of progressive, professional experience as a change agent with a commitment to excellence and continual improvement. Exceptionally talented developing strategic plans, including all facets of governance, administration, operations, assessment and evaluation. Highly-motivated and results-oriented professional with excellent leadership and communication skills. Possess exceptional interpersonal, writing and technical skills. Passion for excellence, attention to detail, organized. Able to prioritize and multi-task. Compassionate and caring; strong values of social equity; environmental responsibility; and healthy, just and sustainable practices.

Additional Areas of Expertise

Organization Development & Management ~ Budget Planning, Development, Forecasting & Oversight
Customer Service Management ~ Process Improvement ~ Research & Analysis
Strategic Planning ~ Fund Development ~ Grant and Proposal Writing
Marketing & Communications ~ Training & Presentations ~ Evaluation and Assessment
Expert MS Office Suite & MS Project Manager. Other Software Applications include: Accounting, CRM, Website Design, Social Networking, Blog Formats, E-Webinar & Meeting Platforms
Sustainability and Green Business Initiatives, Coaching and Consulting, Green Business Certifications

Accomplishments
• Established and managed a community-based program that expanded to encompass two counties with a revenue growth factor of 2222% over a 17 year period.• Administered $2 million zero-based budget, ensured achievement of established margins and operating income, compliance with GAAP, oversight of accounts P/R, purchasing, payroll and financial statements.
• Reconciled accounts and recommended funds flow strategies, capital expenditures, space management, long and short term financial planning, trending and business plans to senior management.
• Awarded $37.5 million grant and proposal funds; negotiated and managed multiple local, state and federal contracts.
• Responsible for development and documentation of internal department procedure to comply with institutional, state and federal policies.
• Utilized database management tracking software to build and maintain information system (core client provider database = 1,200, parent customer database = 3,000 per year, community/resource database = 300)
• Efficiently supervised staff and coordinated personnel-related activities.
• Developed and implemented marketing activities to maximize ROI of products and services.
• Coordinated with and lead multiple internal and external cross-functional teams
• Motivated and provided leadership to staff, partners, stakeholders and Board of Directors.
• Highly experienced leader in the development, implementation and evaluation of long- and short-range goals and plans.
• Reviewed, assessed and provided technical assistance on all aspects of non-profit and for-profit organizational systems, including governance, Board of Directors, administration, fund development, strategic planning, marketing and communications, public policy, advocacy, direct and indirect service delivery methods, including real-time facing consultations, technologically-based service delivery methods, training and outreach.
 

Advice for others

Do what you love and trust yourself.  Change is natural and constant so go with the flow!  Work with nature, not against her.  Remember we are all connected; it is our nature to cooperate.  Nature’s best performers are the ones that follow the principles of economy: recycling everything, fitting form to function, rewarding cooperation, embracing diversity, curbing excesses and tapping the power of limits. Whatever challenges humanity faces, it is likely that there is a model within nature that can be used to find effective strategies to solve it.

The keys to business success are planning, prioritization, communication and perseverence. Remember your underlying job is always to offer solutions to your customers, and to demonstrate to them how you will achieve this.