We Hear You
You asked and we listened! To date, we've made hundreds of changes to QuickBooks based on your feedback, with the most significant changes listed below. The changes were made both at launch and in patch releases. Be sure to get the latest!
| QB 2010 & Enterprise 10 | QB 2009 & Enterprise 9 | QB 2008 & Enterprise 8 | QB 2007 & Enterprise 7 | QB for Mac 2009 | Point of Sale 7 |
| Title | Customer Request | Our Response | |
| Manager override | Give me a quick way to temporarily log in as manager to complete a task an employee might not have rights to do. | On selected point-of-sale tasks (such as approving an account charge and giving discounts) if a cashier doesn’t have rights to complete the task the Manager Override dialog is displayed, allowing an employee with adequate rights to temporarily log in and complete that single task. The security rights automatically revert to the previous user’s level when the task is complete. This feature is available in Point of Sale All Levels |
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| Time records sent to QuickBooks financial software | Send Time Clock records from Point of Sale to QuickBooks financial software. | We've added Point of Sale Time Clock records to the information that can be sent to QuickBooks to assist in preparing payroll. Note: This feature requires integration with QuickBooks 2008 financial software. This feature is available in Point of Sale Pro and Pro Multi-store Levels |
| Title | Customer Request | Our Response | |
| Enhanced data import | Let me easily import updated item information from vendor catalogs. | The Data Import tool has been enhanced with support for vendor catalog imports, tolerance of blank rows, and “memory” of last last-used settings to make the import easier to use. This feature is available in Point of Sale All Levels |
| Title | Customer Request | Our Response | |
| Option to map POS cash to Undeposited Funds account in QuickBooks | Let me send cash collected in Point of Sale to the Undeposited Funds account in QuickBooks financial software. | Cash payments and cash change in Point of Sale now use a payment item and, by default, continue going to the Cash in Drawer account in QuickBooks. While this is the recommended method, you can now map cash to the Undeposited Funds account if desired. This feature is available in Point of Sale All Levels |
| Title | Customer Request | Our Response | |
| Enhanced Price Manager | Make Price Manager easier to use with more options. | We've made Price Manager easier, more flexible, and more powerful with enhanced wizard workflows and the ability to copy or restore price changes. Pro-level users can schedule discount sales to begin and end on specified dates and have more discount options. This feature is available in Point of Sale All Levels |
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| Merge item records | Give me a way to merge two inventory items, combining their history and quantities. | We've added the ability to merge two items of the same type, retaining the combined history and on-hand quantities of both. All instances of the removed item on saved transactions are replaced with the new, merged item. This feature is available in Point of Sale All Levels |
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| More flexible item descriptions | Make the item description fields longer so I can enter a rich item description. | Now, you can enter a short item name, which is printed on sales receipts, and a long item description of virtually unlimited length, ideal for a rich item description for marketing or Web sales. This feature is available in Point of Sale All Levels |
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| Item pictures | Let me add pictures to my inventory items. | Now, you can add up to two images to each item in inventory to help identify item. Images can be displayed while making a sale and on other Point of Sale screens, or exported for e-commerce purposes. This feature is available in Point of Sale Pro and Pro Multi-store Levels |
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| Title | Customer Request | Our Response | |
| List summary statistics on mouseover | Please add a way for me to see list counts and other basic statistics. | Each Point of Sale list now includes a popup summary on the status bar to display basic list statistics. The information displayed varies by list and the default statistic can be changed. This feature is available in Point of Sale All Levels |
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| Title | Customer Request | Our Response | |
| Clean up company data | Allow me to remove old transactions and records from my company data. | We've added a Clean Up Company Data feature that allows you to select records and documents to be removed from the POS company data file and then optimizes the file for performance. Available from the File > Utilities menu. This feature is available in Point of Sale All Levels |
| Title | Customer Request | Our Response | |
| Enhancements to Zebra tag printing | Give me more flexibility and help in printing tags with the compatible Zebra tag printer. | We've added the ability to print tags with a variety of fonts and alignments for improved print quality and hardware troubleshooter has been expanded to help solve common issues with tag printers. This feature is available in Point of Sale All Levels |
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| Added large-format tag printer, Zebra LP2844 | Add support for printing larger tags and mailing labels from roll stock. | We added the Zebra LP2844 added as a compatible printer. This thermal printer can use larger format templates (4” x 3” and 4’” x 6”) for printing large tags or shipping labels from roll stock. Note: Intuit does not sell or support this printer. This feature is available in Point of Sale All Levels |
| Title | Customer Request | Our Response | |
| Track and block past due charge accounts | Notify me when a customer's charge account is past due. | Now, if a customer's charge account is past due you are notified and can block further account charges. Note: This feature requires that you are integrated with QuickBooks financial software and exchange customer information. This feature is available in Point of Sale All Levels |
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| Shipping Manager | Add an integrated shipping. | We integrated the Shipping Manager application, which allows you to get shipping quotes from UPS and arrange shipment right from Point of Sale sales receipts. Additional features include generating shipping labels, tracking packages, and viewing online shipping reports. This feature is available in Point of Sale Pro and Pro Multi-store Levels |
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| Customer Rewards program | Give me a way to track and reward my loyal customers. | We introduced the Point of Sale Customer Rewards program. You can track and reward loyal customers based on purchase levels during a defined period (Example: Purchase $250 between January 1 and June 30 and get $25 off on a future purchase). Point of Sale automatically notifies you when a customer reward is earned or available for redemption. This feature is available in Point of Sale Pro and Pro Multi-store Levels |
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| Title | Customer Request | Our Response | |
| EFT communication troubleshooter | Help me solve problems with my connection to the merchant or gift card services. | We've added a connection troubleshooter that walks you through possible causes and solutions to communication errors with the transaction processing service. Available from the Help menu or by right-clicking the Merchant & Gift Card Service icon in the Windows system tray. This feature is available in Point of Sale All Levels |
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| Easier reconciliation of credit, debit, and gift card transactions in QuickBooks financial software | Make it easier to match up and reconcile merchant and gift card transactions with my bank records in QuickBooks financial software | The transactions sent from Point of Sale are now grouped by settlement batch (and by store in a multi-store configuration) to help you match the transactions to your bank deposits and account for fees and chargebacks. Note: Requires integration with QuickBooks 2008 financial software. This feature is available in Point of Sale All Levels |
| Title | Customer Request | Our Response | |
| Scheduled Store Exchanges | I need to be able to schedule data exchanges between my stores for during the night. | You can now schedule Store Exchanges to occur automatically once per day at the time most convenient for you. Note: You must be using the network file transfer or Intuit Service methods of exchanging data for this feature. Available in the Point of Sale Pro Muli-Store Level |
